Contenido principal del artículo

Pablo Andrés Cabrera Sandoval
Evelin Astrid Calva Camacho
Wilson Guillermo Sigüenza Campoverde

La incorporación de chatbots en la formación clínica universitaria plantea una alternativa ante la limitada disponibilidad de espacios tempranos de práctica supervisada. Evaluar la autopercepción del uso del chatbot en la formación de competencias terapéuticas en estudiantes de Psicología Clínica fue el objetivo del estudio. Se asumió un enfoque cuantitativo, tipo aplicado, diseño cuasiexperimental pretest-postest, grupo único. La población conformada por 60 estudiantes de séptimo ciclo de Psicología Clínica de una universidad privada de Loja, Ecuador. La técnica fue la encuesta y el instrumento un cuestionario estructurado con ítems tipo Likert. Los resultados evidenciaron incrementos significativos en aptitud, familiarización, preparación, expectativas, utilidad percibida y competencias terapéuticas autopercibidas tras la interacción con el chatbot. Se concluye que el chatbot favorece la práctica segura de habilidades asociadas a la Terapia Cognitivo-Conductual, fortalece la confianza para la toma de decisiones clínicas y constituye un recurso pedagógico complementario para reducir la brecha entre teoría y práctica en la formación del futuro psicólogo clínico.

The incorporation of chatbots in university clinical training represents an alternative to the limited availability of early supervised practice settings. Evaluate the self-perception of the use of the chatbot in the training of therapeutic skills in Clinical Psychology students. A quantitative, applied approach was used through a single-group quasi-experimental pretest-posttest design. The population consisted of 60 seventh-cycle Clinical Psychology students from a private university in Loja, Ecuador; a non-probabilistic convenience sample comprising all participants was selected. Data were collected through a survey using a structured Likert-type questionnaire validated by expert judgment, with acceptable reliability estimated through McDonald’s omega and Cronbach’s alpha. The results showed significant increases in aptitude, familiarization, preparation, expectations, perceived usefulness, and self perceived therapeutic competencies after chatbot interaction. It is concluded that chatbots support safe practice of Cognitive Behavioral Therapy related skills, strengthen confidence in clinical decision-making, and constitute a complementary pedagogical resource to reduce the gap between theory and practice in clinical psychology training

Descargas

Los datos de descargas todavía no están disponibles.

Detalles del artículo

Cómo citar
Cabrera Sandoval, P. A. ., Calva Camacho, E. A. ., & Sigüenza Campoverde, W. G. . (2026). Uso de chatbots y autopercepción de competencias terapéuticas en estudiantes universitarios de Psicología Clínica ecuatoriana. Revista Ecuatoriana De Psicología, 9(24), 291–307. https://doi.org/10.33996/repsi.v9i23.223
Sección
INVESTIGACIONES
Bookmark and Share
Referencias

Ahn, B., Maurice-Ventouris, M., Bilgic, E., Yang, A., Lau, C. H.-H., Peters, H., Li, K., Chang-Ou, D., & Harley, J. M. (2023). A scoping review of emotions and related constructs in simulation-based education research articles. Advances in Simulation, 8(1), 22. https://doi.org/10.1186/s41077-023-00258-z

Almanasreh, E., Moles, R., & Chen, T. F. (2019). Evaluation of methods used for estimating content validity. Research in Social and Administrative Pharmacy, 15(2), 214–221. https://doi.org/10.1016/j.sapharm.2018.03.066

Alrashidi, N., Pasayan, E., Alrashedi, M., Alqarni, A., Gonzales, F., Bassuni, E., Pangket, P., Estadilla, L., Benjamin, L., & Ahmed, K. (2023). Effects of simulation in improving the self-confidence of student nurses in clinical practice: A systematic review. BMC Medical Education, 23(1), 815. https://doi.org/10.1186/s12909-023-04793-1

Annuš, N. (2023). Chatbots in education: The impact of artificial intelligence based ChatGPT on teachers and students. International Journal of Advanced Natural Sciences and Engineering Researches, 7(4), 366–370. https://doi.org/10.59287/ijanser.739

Beck, J. S. (2011). Cognitive behavior therapy: Basics and beyond (2nd ed.). Guilford Press. https://www.guilford.com/books/Cognitive-Behavior-Therapy/Judith-Beck/9781609185046

Boucher, E. M., Harake, N. R., Ward, H. E., Stoeckl, S. E., Vargas, J., Minkel, J., Parks, A. C., & Zilca, R. (2021). Artificially intelligent chatbots in digital mental health interventions: A review. Expert Review of Medical Devices, 18(sup1), 37–49. https://doi.org/10.1080/17434440.2021.2013200

Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Routledge. https://doi.org/10.4324/9780203771587

Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16(3), 297–334. https://doi.org/10.1007/BF02310555

Dave, M., & Patel, N. (2023). Artificial intelligence in healthcare and education. British Dental Journal, 234(10), 761–764. https://doi.org/10.1038/s41415-023-5845-2

Debets, T., Banihashem, S. K., Joosten-Ten Brinke, D., Vos, T. E. J., Maillette de Buy Wenniger, G., & Camp, G. (2025). Chatbots in education: A systematic review of objectives, underlying technology and theory, evaluation criteria, and impacts. Computers & Education, 234, 105323. https://doi.org/10.1016/j.compedu.2025.105323

Dobson, D., & Dobson, K. S. (2018). Evidence-based practice of cognitive-behavioral therapy (2nd ed.). Guilford Press. https://www.guilford.com/books/Evidence-Based-Practice-of-Cognitive-Behavioral-Therapy/Dobson-Dobson/9781462538027

Feigerlova, E., Hani, H., & Hothersall-Davies, E. (2025). A systematic review of the impact of artificial intelligence on educational outcomes in health professions education. BMC Medical Education, 25(1), 129. https://doi.org/10.1186/s12909-025-06719-5

Field, A. (2018). Discovering statistics using IBM SPSS Statistics (5th ed.). SAGE Publications. https://www.sagepub.com/shop/buy-a-book/book257672

Hsieh, L.-H., Liao, W.-C., & Liu, E.-Y. (2024). Feasibility assessment of using ChatGPT for training case conceptualization skills in psychological counseling. Computers in Human Behavior: Artificial Humans, 2(2), 100083. https://doi.org/10.1016/j.chbah.2024.100083

Hsieh, L.-H., Liu, E.-Y., Lin, C.-M., & Liu, C.-J. (2025). Developing chatbots as virtual clients for empathy training in counselor education: Examining feasibility from users’ perspectives. Bulletin of Educational Psychology, 56(3), 539–570. https://doi.org/10.6251/BEP.202503_56(3).0003

Huang, W., Jiang, J., King, R. B., & Fryer, L. K. (2025). Chatbots and student motivation: A scoping review. International Journal of Educational Technology in Higher Education, 22(1), 26. https://doi.org/10.1186/s41239-025-00524-2

Jiang, M., Zhao, Q., Li, J., Wang, F., He, T., Cheng, X., Yang, B. X., Ho, G. W. K., & Fu, G. (2024). A generic review of integrating artificial intelligence in cognitive behavioral therapy. arXiv. https://doi.org/10.48550/arXiv.2407.19422

Kasneci, E., Sessler, K., Küchemann, S., Bannert, M., Dementieva, D., Fischer, F., Gasser, U., Groh, G., Günnemann, S., Hüllermeier, E., Krusche, S., Kutyniok, G., Michaeli, T., Nerdel, C., Pfeffer, J., Poquet, O., Sailer, M., Schmidt, A., Seidel, T., ... Kasneci, G. (2023). ChatGPT for good? On opportunities and challenges of large language models for education. Learning and Individual Differences, 103, 102274. https://doi.org/10.1016/j.lindif.2023.102274

Kretzschmar, K., Tyroll, H., Pavarini, G., Manzini, A., & Singh, I. (2019). Can your phone be your therapist? Young people’s ethical perspectives on the use of fully automated conversational agents (chatbots) in mental health support. Biomedical Informatics Insights, 11. https://doi.org/10.1177/1178222619829083

Lin, Y. (2024). New psychological education: Leveraging the power of ChatGPT and artificial intelligence. Applied and Computational Engineering, 36, 220–224. https://doi.org/10.54254/2755-2721/36/20230450

Martins, L., Fernández-Ferrer, M., & Puertas, E. (2024). Analysing conversation pathways with a chatbot tutor to enhance self-regulation in higher education. Education Sciences, 14(6), 590. https://doi.org/10.3390/educsci14060590

McDonald, R. P. (1999). Test theory: A unified treatment. Lawrence Erlbaum Associates. https://doi.org/10.4324/9781410601087

McGrath, C., Farazouli, A., & Cerratto-Pargman, T. (2025). Generative AI chatbots in higher education: A review of an emerging research area. Higher Education, 89, 1533–1549. https://doi.org/10.1007/s10734-024-01288-w

Molenaar, I., de Mooij, S., Azevedo, R., Bannert, M., Järvelä, S., & Gašević, D. (2023). Measuring self-regulated learning and the role of AI: Five years of research using multimodal multichannel data. Computers in Human Behavior, 139, 107540. https://doi.org/10.1016/j.chb.2022.107540

Padesky, C. A. (2020). Collaborative case conceptualization: Client knows best. Cognitive and Behavioral Practice, 27(3), 233–247. https://doi.org/10.1016/j.cbpra.2020.06.003

Pereira, D. S. M., Falcão, F., Costa, L., Lunn, B. S., Pêgo, J. M., & Costa, P. (2023). Here’s to the future: Conversational agents in higher education—A scoping review. International Journal of Educational Research, 122, 102233. https://doi.org/10.1016/j.ijer.2023.102233

Sallam, M. (2023). ChatGPT utility in healthcare education, research, and practice: Systematic review on the promising perspectives and valid concerns. Healthcare, 11(6), 887. https://doi.org/10.3390/healthcare11060887

Trappey, A. J. C., Lin, A. P. C., Hsu, K. Y. K., Trappey, C. V., & Tu, K. L. K. (2022). Development of an empathy-centric counseling chatbot system capable of sentimental dialogue analysis. Processes, 10(5), 930. https://doi.org/10.3390/pr10050930

Wang, Y., Wang, Y., Xiao, Y., Escamilla, L., Augustine, B., Crace, K., Zhou, G., & Zhang, Y. (2025). Evaluating an LLM-powered chatbot for cognitive restructuring: Insights from mental health professionals. arXiv. https://doi.org/10.48550/arXiv.2501.15599

Wollny, S., Schneider, J., Di Mitri, D., Weidlich, J., Rittberger, M., & Drachsler, H. (2021). Are we there yet? A systematic literature review on chatbots in education. Frontiers in Artificial Intelligence, 4, 654924. https://doi.org/10.3389/frai.2021.654924

World Medical Association. (2013). World Medical Association Declaration of Helsinki: Ethical principles for medical research involving human subjects. JAMA, 310(20), 2191–2194. https://doi.org/10.1001/jama.2013.281053

Xu, B., & Zhuang, Z. (2022). Survey on psychotherapy chatbots. Concurrency and Computation: Practice and Experience, 34(7), e6170. https://doi.org/10.1002/cpe.6170